About Us
We are a service provider of reasonably priced tertiary data to facilitate faculty and student research. Our product is known as the Garnet Tertiary Bundle. Giving university students access to affordable data to aid in their research, teaching, innovation, and inter-institutional collaboration is the mission of the GARNET Tertiary bundle
The company serves tertiary students by providing them with affordable data to promote research, education, innovation, and collaboration among institutions.
-
01 We offer the following services to our customers:
-
02 Affordable data packages tailored to the needs of tertiary students and faculty.
-
03 Access to a 24-hour subsidized data bundle for research and educational purposes.
-
04 A platform for collaboration and sharing of knowledge among institutions.
-
05 A highly responsive customer service.
Services
Our service has been well-received by the tertiary student community in Ghana (Name them). Students and faculty from various research and education institutions have taken advantage of our affordable data bundles to further their research and educational endeavors.
Call To Action
Join GARNET Tertiary Bundle today and experience the difference our affordable data packages can make in promoting research, education, innovation, and collaboration among institutions.
Frequently Asked Questions
-
1. How much data is included in the monthly bundle?
The monthly bundle includes 30GB of data.
-
2. Is the data bundle available to non-students?
Currently, the service is exclusively available to students of all tertiary institutions in Ghana who are members of GARNET.
-
3. What is the duration of the subscription for the data bundle service?
The subscription duration is one year, and it costs 180 Ghana cedis.
-
4. Can I subscribe for less than a year?
No, the minimum subscription period is one year, costing 180 Ghana cedis.
-
5. Is there an auto-renewal feature for the subscription?
Yes, the subscription automatically renews every month for a year unless cancelled.
-
6. What happens if I exhaust my monthly data before the end of the month?
If you use up your monthly data before the end of the month, you can purchase additional data from AirtelTigo or wait until the next month for a new allocation.
-
7. How can I cancel my subscription?
You can cancel your subscription by contacting our customer support or through the user portal on our website.
-
8. Are there any additional fees or charges apart from the 240 Ghana cedis for the annual subscription?
Yes, whiles the 240 Ghana cedis covers the cost of the annual subscription, there may be service charges due to the payment platform which is usually 2.5% of the annual subscription fee.
-
9. Can I transfer my subscription to another person?
Subscriptions are non-transferable and tied to the enrolled student/faculty or staff of the institution.
-
10. How do I check my data usage or remaining balance?
You can check your data usage and remaining balance on the AirtelTigo App on play store or App Store.
-
11. What happens if I don't use all my data in each month?
Any unused data does not roll over to the next month; each month starts with a fresh 30GB allocation.
-
12. Can I change my subscription plan during the year?
Once subscribed, the plan remains fixed for the entire year; changes can only be made upon renewal.
-
13. How do I renew my subscription after the first year?
Your subscription will automatically renew for another year, once paid. You'll receive renewal notifications, and you can opt-out if needed.
-
14. Can I subscribe for multiple years in advance?
Currently, we only offer yearly subscriptions. Subscribing for multiple years in advance is not available.
-
15. Are there any restrictions on how I can use the data?
The data is intended for personal use.
-
16. Is the service available nationwide?
Yes, our service is available nationwide, covering a wide range of locations that AirtelTigo has presence.
-
17. Can I use the data bundle on multiple devices?
The data bundle is designed for use on one device. Using it on multiple devices simultaneously may affect performance.
-
18. How do I contact customer support if I have issues or questions?
You can reach our customer support through the contact details provided on our website or through the support portal in the user account.